As an employer, you've done all the right things. You have clearly articulated policies and practices and non-negotiable company values. You build ethics and values-centered criteria into you hiring practices, performance reviews and development programs. Your leaders and employees walk the talk, model the behaviors and hold others accountable for operating according to those values and policies.
And then you get the call. Or the email. Or the unexpected late afternoon visitor.
Hopefully the heads up comes from someone inside the organization, but sometimes you are first alerted to a problem by someone outside the organization.
And then you get the call. Or the email. Or the unexpected late afternoon visitor.
Hopefully the heads up comes from someone inside the organization, but sometimes you are first alerted to a problem by someone outside the organization.